Driven by Service. Backed by Technology.
We continue to strive to deliver greater value for all our clients with our service driven approach, backed by technology that delivers the following benefits:
- Delivering on our commitments - proven to you through regular inspections, recorded on our iPad application and emailed to you on completion.
- Increasing the health, safety and wellbeing of staff and visitors - management of hazards and risks, whether related to safety, business or other, are managed within our iPad application, completing detailed hazard and risk assessments.
- High staff retention - a consistent workforce means consistent service delivery. All personnel undertake Academy's online induction and receive onsite training. We have uploaded our Integrated Management System (outlining our policies, procedures and methodologies) and use the application to record completed training modules.
Achieving continuous improvement.
We make managing our performance easy for you by proactively coordinating quality assurance inspections with you through our online scheduler. Taking into consideration that your requirements are unique, your inspection criteria, which are imported into our proprietary iPad application, are location, site and area specific.
Following the completion of an inspection on our iPad application, you will receive a detailed and comprehensive report via email, giving you peace of mind that we have met your standards. In the unlikely event the report falls below the benchmark, we will immediately follow up; enabled through automated alerts to our managers. You can download and analyse a variety of reports and documents through our online client portal.